Subscription Save Agent
Cancel and pause requests are intercepted with the right save offer — retention flows that match the customer's history, not a generic discount.
Subscription Save Agent
Catches cancel and pause requests, offers the right save path, and keeps the ones worth keeping.
Support
The problem
What this agent takes off your plate
Subscription churn often comes through support — a cancel request in the inbox, a pause form, a Recharge notification. By the time someone reads it, the customer may already be gone. Save offers are inconsistent and rarely tailored.
- Every cancel and pause request caught immediately
- Save offers matched to customer LTV and history
- Recharge and helpdesk signals handled in one flow
- High-value churn routed before it completes
How it works
From cancel signal to save attempt
The agent catches every cancel and pause signal from your helpdesk and subscription platform, evaluates the customer's value and history, applies your save playbook, and either retains them or routes high-value exits to your team.
Why this agent
Catches cancel and pause requests, offers the right save path, and keeps the ones worth keeping.
Outcomes
- More cancellations intercepted in time
- Consistent save logic across every channel
- Retention team sees only high-value exits
- Save rate tracked per offer type
Connects to
Writes back
Turn tangled operations into clean, owned automation.
187N reads your tickets, orders and brand rules — then runs the work across every department and writes back to the tools you already use. Your team keeps the exceptions; the agents take the rest.
